Thursday, July 25, 2019

State agency director tours Sequel Pomegranate after reports by 10 Investigates exposed problems

Channel 10 News, 7/26/2019
Bennett Haeberle is an Emmy-winning journalist who serves as the Chief Investigative Reporter with 10TV. 

COLUMBUS, Ohio – Governor Mike DeWine acknowledged Thursday that it was reporting by 10 Investigates that prompted him to direct the head of a state agency to personally visit Sequel Pomegranate, a privately-run psychiatric and behavioral health treatment facility for teens.
A months-long investigation by 10 Investigates found both staffers and teens there have been exposed to incidents of violence and sexual abuse, according to a review of hundreds of police records and children’s services records.
In an interview with 10 Investigates Thursday, DeWine said, “If there is a doubt in the public's mind, you all have done a good job bringing this matter up, the fastest way to resolve any doubt is for the director to go out there and inspect herself. I've found out through public life that when the boss comes out and does something himself or herself -- it gets people's attention. So the mere fact of going out there means we are watching, we are going to continue to watch - the safety of these young people is important.”
Hours after that interview, 10 Investigates was notified that Lori Criss, the director of the Department of Mental Health and Addiction Services, visited the facility Thursday.
She told us Wednesday that she planned to visit the facility in early to mid-August.
In a statement released to 10 Investigates, Criss said, “The health, safety and well-being of patients served in Ohio’s behavioral health care system is our number one focus. Today’s visit was reassuring and consistent with what I learned from our licensure and certification team and other state partners and referral agencies about the operations of Sequel Pomegranate. We found the kids to be engaged with staff and actively participating in programming. The environment was clean, safe, therapeutic, and consistent with our regulations. I was impressed to learn of their program that has a ‘no reject/no eject’ policy, so that if they have capacity, they will take the hardest to place youth into care 24/7 and support their readiness for community living and services. I saw no reason today for the Department to modify its course of action at this time.”
Director Criss had promised to follow-up with 10 Investigates after her visit. A spokesman told 10 Investigates Thursday evening regarding the statement, “this is the follow up.”
The statement did not answer our questions regarding what teens were interviewed, what staffers were interviewed, if anyone was interviewed or what the scope of the tour was and what – if any - records were reviewed.
Stay with 10 Investigates for updates.

DeWine orders tour of Columbus psychiatric facility for teens after reports of violence, sexual assaults

Channel 10 News, 7/24/2019
Bennett Haeberle is an Emmy-winning journalist who serves as the Chief Investigative Reporter with 10TV. 

COLUMBUS (WBNS) — Ohio Governor Mike DeWine has asked the director of a state licensing agency to personally tour Sequel Pomegranate; the move follows reports by 10 Investigates that exposed incidents of violence and sexual abuse inside the psychiatric and behavioral health facility for teens.
DeWine made those remarks during a reporter gaggle Wednesday morning at the Ohio State Fair.
“I've asked my director to take a visit. She and I talked yesterday and I said ‘look, I feel that you are doing everything that you need to be doing but I think it's probably appropriate for you to go personally visit yourself,’” DeWine told 10 Investigates.
10 Investigates’ months-long investigation into the privately-run facility found issues of teen-on-teen violence, staff-on-teen violence and teen-on-staff violence. Additionally, there were substantiated cases of sexual assault and more than 125 incidents of kids who went absent without leave.
Parents, teens and former staffers have also come forward in interviews and expressed concerns about the issues of violence and sexual abuse, lack of supervision and understaffing, which they allege contributes to the problems.
Lori Criss, Director of the Ohio Department of Mental Health and Addiction Services, told 10 Investigates she hopes to tour the facility next month.
When asked directly if her agency was doing enough to address the issues there, she said: “I think we have a strong regulatory structure we always have the opportunity to continue to look and always improve quality to make sure that people in the state of Ohio get the highest quality services safest quality possible in any organization that we regulate.”
Since 2017, records from OHMAS show there have been 18 incidents reported to Criss's department, far fewer than hundreds of police runs and dozens of allegations we found submitted to Franklin County Children's Services in the same time period.
Records show FCCS officials have also requested discussions with Sequel Pomegranate officials in the past to discuss the reporting of incidents.
And 10 Investigates’ analysis of allegations found unsubstantiated cases of improper restraint or abuse on behalf of staffers still sometimes resulted in employees being fired or retrained. In 24 incidents we reviewed, 11 staffers were either fired or disciplined.
The governor and Criss said that they believe the incidents are being reported, and that the troubled teens there deserve the best care.
When asked if teens at Pomegranate were getting the best care, Criss declined to answer.
She also would not directly answer when asked if Sequel Pomegranate would be shut down.
A Sequel-owned facility in Utah announced this month that it would be closing following incidents of violence and sexual abuse.
Sequel Youth and Family Services - the parent company for Sequel Pomegranate - did not answer 10 Investigates’ questions but provided a statement saying:
“We remain committed to helping the young people at Sequel Pomegranate who come to us struggling with behavioral health issues go on to lead healthy, independent, and fulfilling lives.”
Governor DeWine said he had a conversation with Criss yesterday about taking a tour.
The announcement comes after a series of reports by 10 Investigates.

Violence, sexual abuse reported at other Sequel properties across the U.S.

Channel 10 News, 7/23/2019
Bennett Haeberle is an Emmy-winning journalist who serves as the Chief Investigative Reporter with 10TV. 


COLUMBUS (WBNS) – 10 Investigates has found there have been allegations of violence and sexual abuse at other psychiatric and behavioral health facilities across the U.S. that are owned by Sequel Youth and Family Services – the parent company of Sequel Pomegranate.
Sequel Youth and Family Services operates 21 other secure facilities across the U.S.
10 Investigates found issues at those facilities, including:
In New Jersey, where a former employee alleges in the pending federal lawsuit that "there were several reportable incidents where (the facility) did not report the incident or submitted reports that contained false information..." She also alleged "There was a no snitching policy" and that "...staff would offer juveniles incentives to corroborate false narratives about reportable incidents. In response to the suit, attorneys for Sequel Family and Youth Services deny these allegations.
  • In Iowa, a youth advocacy group from Washington state stopped sending children to a Sequel-owned property known as Clarienda Academy after there were concerns raised in 2018 about the use of restraints.
  • In Utah, 10 Investigates found that state’s Department of Human Services threatened the license of a Sequel-owned facility there in May. The state found "understaffing has negatively impacted the program's ability to address violence and sexual misconduct within the program. Some of the staff and residents reported feeling unsafe in the program." In response, Sequel Family and Youth Services issued a statement on July 9 that it would be closing the facility in wake of what’s happened there:
    • “Sequel Youth and Family Services has decided to initiate a plan to take the Red Rock Canyon School student census to zero. We are passionate about providing excellent programs that make permanent, positive changes in the lives of the people we serve. Over the last few months, in working with the Utah Department of Human Services (DHS), we have recognized that we have not consistently delivered on our mission. As a result, we’re taking this action proactively to do what’s in the best interest of our students and staff, while we address the identified deficiencies and make the program consistent with our standards for the future.”

A months-long investigation by 10 Investigates found both staffers and teens at Sequel Pomegranate in Columbus have been exposed to repeated incidents of violence and sexual at the privately-run psychiatric and behavioral health facility for teens.
Our investigation found that since 2017, there have been 125 incidents of teens going absent without leave; in addition to that there were more than 400 calls for police service, and dozens of documented cases of disturbances, fights, assaults and sexual assaults.
Both Franklin County Children’s Services and the Ohio Department of Mental Health and Addiction Services say that they have dealt with the issues individually.
As of 4 p.m. Tuesday, Sequel Family and Youth Services had not responded to questions regarding the incidents at Sequel Pomegranate or at its other facilities.
A spokeswoman for Sequel Pomegranate and its outside legal counsel also did not respond to questions seeking comment.
Franklin County Children’s Services did not respond to follow-up questions Tuesday.
10 Investigates also asked the Ohio Department of Mental Health and Addiction Services if any action had been taken by the state following our initial reports. A spokesman said no.
We also asked what action Ohio is taken given that Utah threatened to pull a Sequel facility there.
The spokesman referred us back to his department’s original statement, which noted that it addresses these incidents individually and that "Sequel Pomegranate has been receptive to corrective action ...."
A spokesman for Governor Mike DeWine said that the governor’s office had been briefed on our reporting.

Sunday, July 14, 2019

Pomegranate investigation continues...

Children Services: Sequel Pomegranate incidents ‘unacceptable,’ but will continue partnership
Channel 10 News, 7/12/2019

Bennett Haeberle is an Emmy-winning journalist who serves as the Chief Investigative Reporter with 10TV. 
COLUMBUS, Ohio —
 Franklin County Children Services, which pays Sequel Pomegranate about $5 million each year to care for children in its custody, says the incidents of violence and sexual abuse at the psychiatric facility are “unacceptable” but that it has no plans to sever its contractual agreement with Sequel Pomegranate.
“Certainly those situations are not acceptable. They are very serious and as a child protection agency, we take each concern, each complaint seriously. We do what we need to do on our part as a child protection agency to make sure that child's need is met,” said Deborrha Armstrong, a communications manager at Franklin County Children Services.
10 Investigates sat down with Franklin County Children Services to ask them about what we discovered that children inside Sequel Pomegranate have been subjected to incidents of violence and sexual abuse. We also found 125 incidents in the past two years of teens going absent with leave from Sequel Pomegranate — a secure, privately-run psychiatric facility.
Hundreds of records reviewed by 10 Investigates also showed that since 2017, there have been hundreds of calls for police service, including 77 disturbance runs, 36 alleged assaults and 14 alleged sexual assaults.
10 Investigates asked FCCS that given the number of incidents happening here, people at home will wonder if this is acceptable and why one would still contract with this company.
Elisha Cangelosi, the clinical director at FCCS, said: “I would echo what everyone else has said that we find the incidents to be unacceptable. And we do look at them on an individual basis. We are making sure that intake is following up on those and that they follow mandates and guidelines for screening.”
10 Investigates also found instances where staffers had been accused of improperly restraining teens at Pomegranate. 10 Investigates found 26 reports of such claims turned over to FCCS. In 11 of those cases, the staffers were either fired or disciplined and retrained.
“These children, as I’m sure you know, have complex trauma, complex behavioral issues. It would be our hope that one day, these children could be served in a family-like setting,” Cangelosi said, adding that right now, the community isn’t prepared for that, which is why there is a need for facilities like Pomegranate. “Right now, our community is not there yet, but it is our hope that we would not always have to use facilities like this for children, that we would have them come out and live in a family like setting.
“We are not condoning the incidents. We care about our children… and other youth struggling with mental health,” she said.
10 Investigates also pointed out to FCCS that there have been instances in which Pomegranate has not reported incidents to the county, which is spelled out in the contract between the two entities.
Despite repeated requests, Pomegranate has not agreed to do an interview with 10 Investigates. An attorney representing them sent 10 Investigates a statement Thursday night, saying:
“Sequel Pomegranate takes every allegation of assault or violence seriously and strictly complies with its legal and ethical responsibilities to report and investigate such incidents. Sequel Pomegranate always cooperates with regulatory, law enforcement, and oversight agencies charged with investigating such allegations. However, Sequel Pomegranate’s obligations to the children and adolescents in their care prohibit them from publicly commenting on such allegations.
As a covered entity under HIPAA, Sequel Pomegranate is prohibited from disclosing an individual’s protected health information without consent of the individual or, if the individual is a minor, their parents. Obviously, this includes information about diagnosis and treatment, but it also includes information that would confirm the specific child is receiving, or has received, care in one of its facilities. As such, if an allegation includes any information that could be used to identify an individual, Sequel Pomegranate is legally prohibited from making any comment without proper authorizations or releases…”

Friday, July 12, 2019

Channel 10 is investigating Pomegranate


Records reveal tales of violence, sexual assaults and escapes at Columbus psychiatric facility for teens

Channel 10 News, 7/11/2019
Bennett Haeberle is an Emmy-winning journalist who serves as the Chief Investigative Reporter with 10TV.
A months-long investigation by 10 Investigates has found children have been subjected to acts of violence and sexual abuse inside a facility meant to help them.
The incidents have occurred inside Sequel Pomegranate - a privately-run psychiatric and behavioral treatment facility for children ages 12 to 17.
10 Investigates’ review of police, fire and children’s services records from both state and county agencies revealed there have documented, substantiated cases of children assaulting or sexual abusing other children while staying at Sequel Pomegranate.
There have also been confirmed instances of staffers attacking youth and youth attacking staffers.
As part of our research, 10 Investigates combed through more than 400 calls for police service to Sequel Pomegranate dating back to 2017. In addition to that, we reviewed lawsuits, police body-camera footage, 911 calls and conducted interviews with families, both past and current employees and children’s services officials.
What we found:
  • Documents show there have been substantiated cases of violence and sexual abuse including - teens attacking other teens; staffers improperly restraining and assaulting teens, and teens assaulting staff members.
  • There have been more than 400 calls for police service dating back 2017 – most of these called in by Pomegranate employees or social workers.
  • There have been at least 125 incidents of teens going AWOL from Sequel Pomegranate, which boasts on its website that it “stresses a safe and secure environment”
  • Police have responded to 77 disturbances runs
  • 36 reported assaults
  • 14 reported sex assaults
  • We found 26 incidents of staffers accused of improperly restraining or assaulting teens; 11 of them were either fired or re-trained
​
Through our interviews with parents, employees, child advocates and social workers, most have been blamed the incidents on a lack of supervision and insufficient training of staff members to deal with a young population who are troubled and in need of help.
Despite these incidents, millions of public dollars have continued to flow into the facility.
In 2018, financial records show Sequel Pomegranate received $13.5 million dollars – that includes money from Medicaid reimbursements and Department of Youth Services and Franklin County Children’s Services contracts. In 2017, Sequel Pomegranate took in approximately $15 million, the records show.
Sequel Pomegranate, which sits south of downtown Columbus, serves about 90 children – more than half of which are placed there while under the care of Franklin County Children’s Services, records show.
Despite repeated requests over a month’s time, Sequel Pomegranate would not agree to an on-camera interview but did respond to questions submitted over email.
Here are some of 10 Investigates’ questions sent via email:
  • The facility boasts online that it “stresses a secure and safe environment” but we’ve found repeated incidents of teens going AWOL from this secure psychiatric facility.
  • Our review of state inspection reports, police and court records also found both teens and staffers have been repeatedly subjected to assaults and sexual assaults inside Pomegranate within the past two years.
  • Based on that review of reports and interviews with staff, parents and youth, it appears some of these crimes could be attributed to lack of supervision or inadequate staffing.
  • What does Pomegranate say to this?

Sequel Pomegranate, through a hired public relations firm, sent this response:
“We are committed to helping young people who are the most troubled and in-need lead healthy, independent, and fulfilling lives. Pomegranate clients are youth who come to us with histories of prior hospitalizations for mental and/or behavioral health issues, court charges, domestic violence, abuse, and challenging histories. We have remarkable success with the most challenging clients who present as suicidal, homicidal, psychotic and may be a danger to themselves or others.
Pomegranate is a secure and locked treatment facility, not a corrections or detention center. Youth are permitted to leave campus when approved by the treatment team for recreational outings, as well as to visit family, a doctor or attend a court hearing. Some of our youth with behavior and conduct disorders may feel a need to push the limits at times and leave the facility’s campus without permission. We maintain round-the-clock staffing ratios in accordance with state licensing regulations. We conduct 15-minute bed checks throughout the night, which are documented in each child's case history. In addition, we have security cameras throughout the building and sensors in each room. Over 80% of AWOL incidents occur when students have a pass to leave campus for a specific purpose and then leave that setting without permission. In the majority of AWOL instances, the youth come back within 24 hours.
Due to the nature of the services we provide and the fact that many of our students are under our care involuntarily, it is not uncommon to receive unfounded allegations and complaints. In many cases, this involves students who incorrectly believe they can get dismissed from the program or can be excluded from some of the more rigorous aspects of our programming by making allegations against the program and its staff. We recognize that goes with the territory of turning these young lives around; but it does not change the fact that we take any allegations seriously.
Any time an allegation is made, we immediately conduct an internal investigation of the facts; all of our employees are mandatory reporters and work in a culture of transparency. We promptly notify child protective services, law enforcement, the student’s referring case worker and legal guardian, as well as document and report the findings as required by federal and state guidelines. We will terminate any employee who is in violation of our practices or policies.”
10 Investigates wrote back Wednesday night to the public relations firm fielding questions for Sequel Pomegranate, pointing out that the cases we cite in our report were substantiated cases of assault or sexual abuse.
We also asked for clarification to Pomegranate’s response, specifically asking if they meant to imply that some of the allegations were made up by youth attending Sequel Pomegranate.
We received this statement Thursday morning, which did not answer our questions:
“We are prohibited from providing the facts, responding to questions regarding any particular student, or confirming that any individual is or has been a student in one of our facilities. Not only would doing so violate the law, but doing so could unreasonably harm the reputation of the students involved. It is a priority to preserve and protect our students’ privacy while providing the services and support they require to be responsible members of society when they leave our campuses.”
Sequel Pomegranate also told 10 Investigates that it promptly investigates incidents and reports them. 10 Investigates wrote back pointing out that this is not always true, citing these examples:
  • There’s a 6/27/17 assault case where Franklin County Children’s Services expressed concern that the youth was injured and this was not reported to FCCS’s hotline and no report was submitted.
  • There’s also a 6/30/17 AWOL case where nothing was submitted to FCCS nor leave entered into the Statewide Automated Child Welfare Information System.

Pomegranate responded by saying:
“As we stated previously, any time an allegation is made, we immediately conduct an internal investigation of the facts; all of our employees are mandatory reporters and work in a culture of transparency. We promptly notify child protective services, law enforcement, the student’s referring case worker and legal guardian, as well as document and report the findings as required by federal and state guidelines.
Residential programs including Pomegranate do not have access to the Statewide Automated Child Welfare Information System (SACWIS).”
Attorney Catherine C. Cowine, whose firm serves as outside legal counsel to Sequel Pomegranate, sent an additional statement:
"Sequel Pomegranate takes every allegation of assault or violence seriously and strictly complies with its legal and ethical responsibilities to report and investigate such incidents. Sequel Pomegranate always cooperates with regulatory, law enforcement, and oversight agencies charged with investigating such allegations. However, Sequel Pomegranate’s obligations to the children and adolescents in their care prohibit them from publicly commenting on such allegations.
As a covered entity under HIPAA, Sequel Pomegranate is prohibited from disclosing an individual’s protected health information without consent of the individual or, if the individual is a minor, their parents. Obviously, this includes information about diagnosis and treatment, but it also includes information that would confirm the specific child is receiving, or has received, care in one of its facilities. As such, if an allegation includes any information that could be used to identify an individual, Sequel Pomegranate is legally prohibited from making any comment without proper authorizations or releases.
As demonstrated by Sequel Pomegranate’s initial response, they are happy to answer general questions about their operations that do not implicate protected health information. Please let us know if we can facilitate the answer of any of these types of questions."
10 Investigates also obtained records showing that in June of 2017, Franklin County Children’s Services requested a meeting to discuss the increase in allegations and their plan for it. Sequel Pomegranate’s response: “We meet with FCCS every quarter to discuss a variety of topics.”
On Thursday, 10 Investigates also sat down with representatives from Franklin County Children’s Services. They told 10 Investigates that they take these incidents seriously, that they found many of them are “unacceptable.” The FCCS officials also added that they intend to work with providers to fix and address problems. When asked if Sequel Pomegranate would be a provider for Franklin County Children’s Services in 2020, a spokeswoman said: “yes.” Look for more on that interview in follow-up reports by 10 Investigates.
The Ohio Department of Mental Health and Addiction Services, which licenses Sequel Pomegranate, declined 10 Investigates’ request for an on-camera interview. Instead, they sent us this statement:
“The Ohio Department of Mental Health and Addiction Services (OhioMHAS) exists to provide statewide leadership of a high-quality mental health and addiction prevention, treatment and recovery system that is effective and valued by all Ohioans.
As part of that mission, the Department has regulatory authority over providers of behavioral health services to Ohio consumers. To obtain and maintain a license to provide services, an agency must demonstrate compliance with the applicable regulations.
At all times, our primary focus is the health, safety, and well-being of individuals served in Ohio’s behavioral health care system.
The Department reviews reportable incidents and complaints to determine if follow up or investigation is indicated. In some cases, other entities such as law enforcement or a children services entity has the responsibility to investigate. In such cases, we cooperate fully with local law enforcement and other investigative bodies.
When the Department identifies noncompliance, the agency is required to submit a corrective action plan which must be approved by the Department. If they do not meet the corrective action plan, the Department can take the required steps toward license revocation.
A provider is given a deadline to correct deficiencies and act to prevent future recurrences. These actions are supplemental to any actions taken by law enforcement (e.g. criminal charges) or the provider (e.g. employee discipline).
Sequel Pomegranate has been receptive to corrective action and has cooperated with our survey staff to correct identified compliance issues.
OhioMHAS has worked diligently within our established regulatory framework in handling these matters.”
Related Posts with Thumbnails